High fees dampener for unit trust
By DALJIT DHESI daljit@thestar.com.my
Unit trusts are gaining popularity among investors as an important  source of investment and retirement savings. But are investors getting a  fair deal from the high charges being imposed by the industry and will  lower charges really mean better returns for investors?THERE  is nothing that really fazes a seasoned investor. They are used to  losing and making money on the stock market. They understand the game.
But if there's one thing that irks veteran investor Jason Yap, who has been a 
unit trust investor for a decade, is that he already starts losing money before he has a chance to make a profit.
What  irritates Yap, who is a retiree, is the high upfront fee he has to  endure, and that has a profound impact on the return on his investment.
“The  upfront fee of between 5% and 7% is rather high and should be lowered  for us to enjoy better returns. The upfront charge one has to pay when  buying into a fund will impact the returns received from the fund. It is  pointless to invest in something that at the end of the day will bite  into' the returns or monies received from the particular investment.
“Many  of us have taken out monies from our savings to invest in unit trusts.  For unit trust to be effective in boosting retirement savings, the  charges should be lowered or even abolished,” he adds.
That  argument is as old as the industry itself. Since establishing its roots  in 1959, the unit trust industry in 
Malaysia has grown steadily over the  years and has really blossomed since the various periods of market  turbulence, especially the Asian financial crisis in 1997/98.
 Foo says a dichotomy exists in Malaysia where different rates are being charged to different entities.
 Foo says a dichotomy exists in Malaysia where different rates are being charged to different entities.  One of the major qualms among investors for some time now is its high sales charges.
The  main grouse has been the upfront charges, which is money people have to  pay when they buy into a fund. Then there is the exit charges, which  are money paid when they cash out of a fund, and the annual management  fee, which is a charge imposed by the fund to manage people's money.
The  current upfront fee ranges from 5% to 6.5% on the invested amount,  except for money from 
Employees Provident Fund (EPF) to invest in funds  (under the EPF Members 
Investment Scheme) which is capped to 3% since  Jan 1, 2008.
The exit fee may be 1% or higher but much depends on  the structure of the fund. The annual management fee ranges from 1% to  1.5% and the trustee fees is from 0.5% to 1%.
A call to review sales chargesIs  there a need for the industry to review its charges to make the unit  trust industry more appealing to investors? Some industry observers  think so.
Malaysian Financial Planners and Advisors Association (MFPAA) deputy 
president Robert Foo thinks front-end fees should be reduced or completely removed so that investors can enjoy higher returns.
The  other purpose of such a radical but common practice in matured markets  is that the whole industry can then move from a sales push culture to  that of a professional advisory culture where investors can work with  licensed and professional financial advisors if they so wish.
“It  should be noted that in developed countries like Britain and Australia,  there is a regulatory push for such financial products to be delivered  on a fee for service basis rather than on a high push environment with  upfront sales commissions. In Britain, the government has legislated  that by Jan 1, 2013, all financial products are not allowed to have  commissions attached.
“Agents or financial advisors are required  to charge investors directly for services provided, therefore ensuring  that their interest aligns with that of the investors,” he adds.
Foo, who is also the managing director of licensed financial planning company 
MyFP Services Sdn Bhd, says a dichotomy exists in Malaysia where different rates are being charged to different entities.
For money withdrawn from the EPF, people pay 3% to buy into a unit trust, but for walk-in customers, they are charged 6%.
“Does it mean that your EPF money is more valuable than your hard cash?” he asks.
“I  think the upfront fee is too high and eats into the returns of  investors. The average compounded rate of return of equity unit trusts  in Malaysia over the last 10 years is only about 7.5% per annum, and  losing 6% upfront is too high a cost for investors,” Foo says.
An  industry observer says the Securities Commission should consider  compelling unit trust companies to waive the upfront charges, similar to  funds under Fidelity Investment, which is one of the largest 
mutual fund companies in the world with over US$1.46 trillion in assets under management.
Foo  says it is cheaper to buy funds through the Internet, for example  through www.fundsupermart.com.my or eunittrust.com.my, which imposes an  upfront charge of 1% to 2%.
Much higher than regional peersLicensed financial planner Jeremy Tan of 
Standard Financial Planner Sdn Bhd says the upfront fee is considered high compared with countries like Singapore and Hong Kong.
Tan  says that depending on the sophistication of the product, the unfront  fee in Singapore ranges from 3% to 5%, but adds that there is an  alternative platform for investing in unit trusts, with upfront fees  ranging from 0.75% to 2%, depending on the amount invested. In this  latest alternative, there is a wrap fee of up to 1% per annum.
He  says the alternative is also available in Malaysia, where the upfront  fee is lower than what is currently charged by investing directly  through the fund house.
He expects the industry to eventually lower the charges in line with other Asian countries such as Singapore and Hong Kong.
Foo  says that due to the open nature of the Hong Kong and Singapore  markets, where local funds have to compete with global fund houses at  the retail and wholesale market sector, the fund companies can reduce  the upfront charges to even zero. Also, there is no tied agency  structure in these countries unlike Malaysia.
Lower charges, better returns?Those  arguing for lower charges will undoubtedly look at the average return  of 7.5% per annum over the past decade by unit trust firms and say a  lower fee will bump up returns.
Tan, however, believes lowering  the sales charges will not necessary provide better returns to investor.  It depends on the performance of the fund manager or the fund house in  relation to the funds invested among others.
Pacific Mutual Fund Bhd executive director and 
CEO Gary Gan concurs. He says the performance of a fund and its relevance to investors is key rather than merely looking at charges.
At  the end of the day, the basic rule of investing is making an informed  decision. This means investors need to have sufficient information and  knowledge of the product they are investing in, he notes.
MAAKL Mutual Bhd CEO Wong Boon Choy  says any attempt to restructure the front-end and back-end charges will  require very careful study and strong will on the part of the  authorities to make tough changes to the rules and regulations on  existing distribution channels which is dominated by a tied-agency  system.
“Agent commissions have already been compressed when the  EPF capped the maximum service charge to 3%. This translates to more  than 50% reduction in the normal service charge. The front-end service  charge is the primary means of compensating the agents for the service  they provide to investors,” he explains.
Wong, who is also the  president of the Financial Planning Association of Malaysia (FPAM),  estimates the tied agency force to be over 60,000 at the end of last  year.
Meanwhile, 
Areca Capital Sdn Bhd CEO Danny Wong  feels the market should determine the fee structure as ultimately good  performance and achievingthe investor's objective are more important.
Tan says the upfront fees are considered high compared with Singapore and Hong Kong
He  says there are funds with upfront fees distributed by banks or unit  trust companies as well as those with almost no front-end fees being  solddirectly by niche fund managers or via online portals. He points out  that there is no evidence of superiority of either practice as the  choice of investment is left to the investors.
Lowering or abolishing sales charges, says Steve Lim, chief product officer of 
HwangDBS Investment Management Bhd,  will provide investors a quicker path to garnering returns on their  investment, but at the same time, might encourage many to make regular  withdrawals.
From the perspective of unit trust management  companies, the lowering of sales charge to 3% has helped change  investors' mindset and allowed them to realise that unit trust is a  viable investment and pension planning instrument, Lim adds.
CIMB-Principal Asset Management Bhd CEO Campbell Tupling says the industry fee structure in Malaysia is primarily on the front-end as the back-end fees are not significant.
Alternatives“Investors  know what they are paying for. Fees are transparent and clearly stated.  Investors are free to choose how they wish to be serviced. There are  other means of investing at a lower cost, for example exchange traded  funds (ETFs). However, investors have yet to embrace ETFs in a  meaningful way,” he adds.
With high sales charges of unit trust  funds, which generally are open ended funds, will it make more sense for  investors to switch their investments into close-end funds or other  instruments like ETFs?
iCapital.biz Bhd 
managing director Tan Teng Boo  does not think so. Unless the fund manager has an excellent track  record, he says it is hard to promote and list a close-end fund like  icapital.biz Bhd on 
Bursa Malaysia.
Tan  says any such fund has to go through an initial public offering process  and is not so profitable for fund management companies to promote and  list close-end funds as there are no entry fees or front-end loadings or  commissions, he adds. At the same time, he says investors in Malaysia  are not familiar with closed-end funds.
icapital.biz Bhd is the only listed closed-end fund in the country.
From  the company's records, icapital.biz Bhd's cumulative returns for the  five-year period (between Oct 19, 2005 and Dec 30, 2010) stood at 109%.  (Note: the fund was not traded on Dec 31, 2010).
The top half of  the Equity Malaysia Funds (equity unit trust funds) returns range from  84% to 196% during the five-year period (Dec 31, 2005 to Dec 31, 2010).
Wong  says that in general, unit trust funds are more popular than closed-end  funds. With the so-called guaranteed buy-back feature, investors can be  assured that the unit trust management company will buy back their  units in the event the investors need to make a redemption or  liquidation.
“Unlike unit trust funds, the trading price of the  closed-end fund is dictated by market force and investor sentiment. In  the event the investors of the closed-end funds want to liquidate their  holdings, they can only liquidate or sell through the brokers on the  stock exchange where the units are subject to the market forces of  supply and demand.
“Therefore,  the prices can be volatile in the secondary market where investors may  sell their units at a discount or premium. In this case, liquidity is  one of the major concerns for investors of closed-end funds,” he says.
Foo  feels investing in closed-end funds or open-end funds has its pros and  cons, but much depends on the skill and capability of the investment  manager to deliver the returns by taking advantage of the inherent  features of the two structures.
Tan of Standard Financial Planner  says more research and analysis on close-end funds is required before  investing, compared with unit trust investment where the fund's  objectives of distribution policies, inherent risks, minimum investment  period are clearly spelt out in its prospectus.
Every investor wants to preserve capital invested and a return corresponding with the risk taken, he explains.
Currently,  there are over 580 unit trust funds in the market compared with only  five listed ETFs on Bursa, namely CIMB FTSE Asean40, CIMB FTSE China 25,  FTSE Bursa Malaysia KLCI ETF, 
MyETF Dow Jones Islamic Market Malaysia Titans 25 and ABF Malaysia Bond Index Fund.
For  example, returns to date (Jan 1 to Oct 31) of FTSE Bursa Malaysia KLCI  ETF stands at -0.16%. The FTSE Bursa Malaysia KLCI was down 2.71% during  the same period.
Lim says ETFs can be a good choice for  investors who have knowledge of the stock market and have the expertise  to make investment decisions on their own. For the normal saver,  however, unit trusts tend to be more appropriate as the investments are  managed by professionals who have the skill sets to make complex  investment decisions.
Gan, however, feels investors should  consider other factors rather than solely relying on returns data.  Factors like volatility of the instrument and fund size are equally  important when investing in a particular fund.
Growth momentum and key challenges With  the current uncertainties in the global economy coupled by the eurozone  debt crisis, is the unit trust industry able to ride out the global  economic slowdown to continue its growth path?
Industry players  generally think the industry will continue to grow albeit at a slower  phase. CIMB-Principal's Tupling projects a low single-digit growth for  the rest of the year and anticipates the industry's asset under  management to grow about 5% to RM104bil this year.
In terms of  net asset value (NAV), the investments in unit trust funds held by 14  million account holders stood at RM240bil last year compared with  RM44bil in 2000, an increase of about 45% per annum.
 Wong feels the market should determine the fee structure as good performance and achieving objectives are vital.
 Wong feels the market should determine the fee structure as good performance and achieving objectives are vital. He  says that new investment in equity funds has slowed but it is not a  significant drop, adding that redemptions are also lower than expected.
The  growing risk aversion, he says, will result in higher demand for more  defensive and conservative asset classes like dividend-yielding equities  and fixed income securities.
Lim of HwangDBS expects  single-digit growth this year due to poor market sentiment and high risk  aversion in view of the uncertainties in the global economy.
He  says the main challenges faced by the industry is the need to address  the question on how growth momentum can be maintained as well as to  promote unit trust fund as a staple in building long-term wealth. He  says there is also a need to change the short-term investor mindset.
Gan  says while the current gloomy outlook may have impacted equity funds,  not all can be lumped in the same boat. Funds like Islamic and money  market are thriving and the factors that will ultimately attribute to  industry growth is how well funds perform and deliver products that meet  investor needs.
Areca Capital's Wong expects the industry to  continue growing at a double-digit rate. With investment markets getting  more volatile, he says investors may find it harder to grow their  investments resulting in migration of more funds into the fund  management industry.
Competition from international players is  the other main challenge for local players, he notes. To face the  challenges, Wong adds innovativeness and excellent service standard is  needed.
It is therefore important to allow different types of  business models and strategies to combat that threat, especially when  facing the establishedgiant international players, so that each player  will continue its role and find its niche within the industry, he says.
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